Searching by Manufacturer Name: Type "IBM" to show all notebooks and other devices made by IBM. You can then select a specific device from the list (for example, Thinkpad 560) to show all peripherals (batteries, AC adapters, etc) for that device.
You can also type any part of the name (for example, just "IB" or just "BM") to get the same result.
Searching by Model Name: Type "Thinkpad 560" to see all peripherals available for the Thinkpad 560. You can also type any part of the model name, such as "560" or "Think" for a broader search. Entering "560" will find the IBM Thinkpad 560 and any other device that has 560 as part of its model number. Entering "Think" will find all Thinkpad models and any other device that has "Think" as part of its model name.
Searching by the Part Number: Entering IBM battery part number "60G0423" will display that specific IBM battery. You can search using any part numbers you have available: AC adapter part numbers, battery part numbers, even the computer or device part number. You can also enter any part of the part number (for example, just "60G" to do a broader search). 
Once you've located the item you're looking for click on the "Add" button to add the product to your order or click on the "Details" link to get more extensive product information and an image of the product.
If you want to change the quantity of an item you've already added to your order, go to the Order Box which is at the top of your screen. Type the new quantity into the space next to the item (where the current quantity ordered is) and then click on the "I changed the quantities" button inside the Order Box to update your totals. 
When you're ready to complete your order, click on the "Check Out" button inside the Order Box.

5. Pricing
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We offer consistently low prices on our entire inventory of batteries and accessories. On average, you'll save between 20-40% off of regular retail prices!
The total amount of your order is equal to the price of your items plus shipping costs (which will be displayed at the time you place your order). Only California residents pay sales tax (our apologies to all you Californians out there). 
Your credit card will not be charged until your order is shipped.

6. Shipping and Delivery Times
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• Free Shipping - Your order will generally be delivered within 2-10 business days via FED EX ground. Orders under $50 and less than 1 pound may be shipped using USPS and delivery may take slightly longer than expected. By adding additional items, free Fed Ex shipping can be guaranteed.
• Federal Express 3 Day delivery - Your order will be delivered within 3 business days.
• Federal Express 2 Day delivery - Your order will be delivered within 2 business days.
• Federal Express Next Day delivery - Your order will be delivered on the next business day, before 4 pm.

7. Security Guarantee
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Shopping online with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. In fact, due to our secure server SSL (secure socket layer) encryption technology, shopping online with us is much safer than using your credit card at a regular store or restaurant.
Our secure server software encrypts all of the information that you give, ensuring that your transactions with us stay private and secure. Every purchase you make with us is backed by our security guarantee - if any unauthorized use of your credit card occurs as a result of your purchases with us, notify your credit card company in accordance with its rules and procedures. If, through no fault of your own, the credit card provider finds credit card fraud but does not completely waive your liability, We will reimburse you for the remaining liability up to a maximum of US $50.00. This guarantee applies to credit card purchases made using our secure server.
Furthermore, you can be assured that the information you give us is private. We do not sell, rent or share information about our customers.

8. Placing an Order
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Ordering with us is fast and easy. Simply let our system lead you through the ordering process. Once you've located the item you're looking for, follow the steps below:

1. To add a battery, AC adapter or other item to your order, click on the "Add" button found next to the item. If you wish to order a larger quantity, change the quantity in the box next to the "Add" button, and then click "Add".

The item you've selected will be displayed in your Order Box at the top of the screen, along with the quantity ordered and the price.

2. If you want to change the quantity of an item that you've already added to your order, go to the Order Box which is at the top of your screen. Type the new quantity into the space next to the item (where the current quantity ordered is) and then click on the "I changed the quantities" button inside the Order Box to update your totals.

3. When you're finished shopping, click the on the "Checkout" button inside the Order Box.

4. Fill out the online order form. Make sure you write down your user name and password (this will make your future orders fast and easy and also make it possible for you to track your current order). Payment can be made using Visa, Mastercard, American Express or Discover credit cards (see our security guarantee).

5. You're done! We will send you an order confirmation via e-mail.

An account is automatically created for you once you place your first order. For future orders enter your user name and password - our system will remember all of your customer information, making your shopping experience even faster and more convenient. 
If you encounter any problems with placing order, shipping or delivery, please let us know. We will do our best to remedy the problem quickly and efficiently.

9. Tracking Your Order
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In order to track or check on an order you've already placed, click on "See Your Account". Type in your user name and password, and select the order you wish to check on (if you've placed more than one order with us). If the order has already shipped, you can click on "Track It" to automatically track your order through Federal Express. This will give you real-time, up to the minute order status!

10. Navigation Tips
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To get around our store quickly and easily use the navigation buttons on the of each page. The buttons are links to different parts of our store. The navigation bar is divided into four parts:

Search - This button will take you to the battery search box so you can perform a Quick Search or Browse the product lists.

Account - Once you've placed an order, click here to check your order status (we will actually trace the package through FedEx for you!) and to see previous orders. You can also update your shipping address, your e-mail address or your password from this page.

Contact Us - This button will take you to our feedback and questions form, where you can tell us what you like or dislike about your shopping experience with us and ask us any questions you may have. Feedback, even negative feedback, is always welcomed by us. We want to know what we can do to make your shopping experience even better. If we've done something wrong, let us know. On the other hand, if you've enjoyed your shopping experience we'd also love to hear about it!

Help - Lost? Confused? E-mail us.

Additionally, there are a couple of other links on our home page which you can click on:

Our Security Guarantee - Is it safe to use your credit card online? With us it is. Click on this link to learn about our secure servers and our security and privacy guarantees.

Other tips:

Blue, underlined type indicates a link. Like the navigation buttons, links are connections to other parts of the store. 
Clicking the "back" button on your browser's tool bar (found on the upper left hand corner of the tool bar on Netscape Navigator and Microsoft Explorer) will return you to the previous page. 
Use the gray scroll bar on the right side of your screen to move up and down through the current page. 
Ready to shop? Head back to our home page. Still confused? E-mail us with your questions.

11. 100% Satisfaction Guarantee
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Our guarantee: All of our items are brand new, in box, and carry a one year warranty. Furthermore, we proudly offer a 30 day money-back guarantee on all of our products. If within 30 days, you are not completely satisfied with your purchase for any reason, we will offer you a full-price refund!